Category: Business
-
How to improve your customer’s WordPress experience
For Tracy Levesque co-owner of Yikes, the details make a difference in the delivery. Beyond adding a client’s logo to the WordPress login screen, it’s about really listening to how your client will use the new WordPress website you are creating for them. Tracy explains how she fine tunes the dashboard elements to give comfort…
-
Do we need another WordPress conference?
How Josh Broton (along with co-founder Kiko Doran) came up with the the idea for Prestige Conference might suprise you. After speaking 20 conferences over the last year, Josh noticed a trend. He was bad at selecting good sessions at conferences, especially inexpensive, multi- track tech conferences. To solve that problem, the idea for Prestige…
-
Improving your onboarding experience with Jennifer Bourn
Attention WordPress agency owners…or hopeful owners! In today’s episode, I sit down with Jennifer Bourn of Bourn Creative and hash out what it takes to go from freelancer mode to agency mode. One of the lessons I’d like you to take away from this chat is sharpening your onboarding process. That subtle, yet oh-so-important phase from the…
-
Go slowly as fast as you can
Ben Fox co-founder of FlowPress, WPUniversity.com and Sidekick.pro shares smart ideas about pricing, building a team and having a greater vision for his new product offering. Embrace and address the challenge of pricing your new product by talking directly to your prospective customers to fine tune your offering to the needs of your different customer…
-
Troy Dean of WP Elevation
It has almost been 1 year since I met Troy Dean as a guest on his own WordPress podcast. Shortly after that, I met him at PressNomics, where we became great friends and chased after the same guests for our audience. In between sessions, we plotted our podcasting world domination scheme. We’ve kept in touch talking…
-
Pat Flynn: Software as a business
Want to know how to make $5,000 dollars in a weekend via a $10 Facebook ad? Too bad. You can’t. If you’re like me, you are probably so numb to these type of flash in the pan marketing schemes. Even more so, sick of seeing ads from “web marketers” that are renting 7 series BMW’s to…
-
Forget the garage — he started from a closet.
I had no idea what I was getting myself into when I sat down with the founder of Flywheel. I did my usual routine of background checks, blog post readings, and Twitter stream scanning. I knew going into the interview that he did A LOT. I was most interested in how he launched all of…
-
How to develop a successful product with Frankie Jarrett
Back at WordCamp Miami, I had dinner with my new friend Topher, where we shared some great food and conversation. In typical podcaster fashion I asked, “Who should I interview next?” Topher said that I HAVE to talk to Frankie, lead on the WP-Stream plugin. Having just found out about the plugin and really loving the power…
-
Create a better customer experience
Today I sit down with Cody Landefeld of CodyL.com fame. You may be familiar with the User Experience of a website or app, but what about your business? That’s what we’re focusing on today. How do clients interact with us from the pre-sale, to the mid-project, all the way down to support phase? It might mean…