Category: Clients
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WordPress accessibility in a page builder world
Web accessibility was something I was afraid to discuss with clients, when I ran my agency. I didn’t know much about it, where to begin, or how much time it would it take to implement the various practices. That fear steered me away from presenting it as part of a web design project. I’m not […]
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WordPress as a career: Freelancing to Automattic
I forget that some WordPress users, even freelancers, don’t realize the sheer size of WordPress. From billion dollar hosting companies, to boutique agencies, WordPress is quite vast. It took Yaw a few years to even realize that Automattic, the commercial entity behind WordPress, even existed! We’ll explore his story today, starting out as a freelancer […]
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Introverts: Building businesses & networking
Just because you’re an introvert doesn’t mean you can’t build a business. It doesn’t mean you’re afraid to get on stage and talk about your success — or failures. Ken Elliott knows this role all too well. He’s a self-described “networking introvert” that built a WordPress agency with his co-founder, will be emceeing WordCamp US […]
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Get better at customer support for WordPress products
Today’s guest, Ines van Dijk, is helping WordPress product owners get better at customer support. With over a decade of experience in the WordPress customer support space with WooCommerce and Automattic, Ines knows what it takes to run a successful support team. You can hire her team to help build you a complete plan for […]
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Raising your freelance rates w/ Chima Mmeje
There’s an entire industry built on selling you the Holy Grail of raising your rates. Courses, memberships, ebooks, videos all assuring you that $10,000 projects are just a click away. Why wouldn’t you believe them? They’re on the gram throwing hundred dollar bills off a boat or speeding away in a Lambo. To be fair, […]
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Wrangling clients, plugins, and content with Aurooba Ahmed
There’s a new cohort of WordPress celebrity hitting the spotlight these days and I’m here for it. When we look back in the Gutenberg history books we’ll be able to show that blocks, patterns, and javascript not only rocked the code of the project, but the community as well. Some immediately dropped out, other stayed, […]