Mindblown: a blog about philosophy.

  • Get better at customer support for WordPress products

    Get better at customer support for WordPress products

    Today’s guest, Ines van Dijk, is helping WordPress product owners get better at customer support. With over a decade of experience in the WordPress customer support space with WooCommerce and Automattic, Ines knows what it takes to run a successful support team. You can hire her team to help build you a complete plan for […]

  • Raising your freelance rates w/ Chima Mmeje

    Raising your freelance rates w/ Chima Mmeje

    There’s an entire industry built on selling you the Holy Grail of raising your rates. Courses, memberships, ebooks, videos all assuring you that $10,000 projects are just a click away. Why wouldn’t you believe them? They’re on the gram throwing hundred dollar bills off a boat or speeding away in a Lambo. To be fair, […]

  • Wrangling clients, plugins, and content with Aurooba Ahmed

    Wrangling clients, plugins, and content with Aurooba Ahmed

    There’s a new cohort of WordPress celebrity hitting the spotlight these days and I’m here for it. When we look back in the Gutenberg history books we’ll be able to show that blocks, patterns, and javascript not only rocked the code of the project, but the community as well. Some immediately dropped out, other stayed, […]

  • Finding someone else to run your company w/ WP Buffs founder Joe Howard

    Finding someone else to run your company w/ WP Buffs founder Joe Howard

    What does the word entrepreneur mean anymore? To you? I think there’s that slightly jaded view of the TechCrunch Disrupt vision of days gone by. Building a unicorn. Changing the world. Buying that Porsche you always wanted. It’s about the endgame we so cleverly convince ourselves of. However, some of the best business builders are […]

  • Buying a WordPress media property; Plugin business ecosystem

    Buying a WordPress media property; Plugin business ecosystem

    From Expression Engine to WordPress, Rob Howard has built his WordPress agency as a flagship for larger agencies to source work to. Unqualified customers are the biggest threat to the early days of building a business. Also known as bad product fit, when we’re offering something to the wrong customer, the whole relationship is setting […]

  • Hiring a WordPress team

    Hiring a WordPress team

    What’s the side effect from WordPress changing so rapidly? We’re dragging blocks, inserting patterns, and visually building our themes these days. There’s been great discussion spurred around themes, where Matt Mullenweg What’s the side effect from WordPress changing so rapidly? We’re dragging blocks, inserting patterns, and visually building our themes these days. There’s been great […]

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